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1Phone-Data basic Broadband Only deals for pensioners - request a quote
Basic Broadband deals for pensioners.
This recently launched service is designed to offer essential internet only access service. It's perfectly compatible with various devices such as web access, Alexa, Google Home, doorbells, tablets, Browsing social media, FaceTime and sending and receiving emails.
Request Information about 1PHONE-DATA:
Complete the form below, and we'll provide you with detailed information about the 1PHONE-DATA service we offer. To ensure accurate details, please fill in all applicable fields, including your full phone number and address. This information helps us assess existing infrastructure and determine any necessary work, allowing us to provide you with a customised quote. Rest assured, this quote comes without obligation, and we won't pressure you to sign up. Your preferred contact details will be the only ones used for communication.
1PHONE-DATA - Digital Broadband Information
IMPORTANT Information - If you have a care alarm on the premises
If you have a care alarm on the premises, you must inform us BEFORE placing any order.
According to Ofcom regulations, we must be notified if there is a care alarm system on your premises, even if it will not be used with the new digital service. We need to confirm that the alarm will continue to function when the new service goes live. This ensures that those who rely on the alarm for emergency services will not be left unprotected.
We are unable to assess your premises and equipment ourselves and can only relay the information you provide.
Therefore, it is crucial that you contact your alarm provider before placing an order.
You need to verify that either the alarm does not require the new service to function or that it is compatible with the new service.
Failing to ensure that your alarm will continue to work may endanger the lives of residents.
Mobile Signal Check - Check you have coverage
We recommend checking your mobile coverage for the best network by considering the following factors:
Your Location
- The further you are from a mobile phone mast, the weaker your signal will be. This weaker signal affects quality, reducing call clarity
Your Local Environment
- Hills, buildings, basements, or underground locations can all impact your phone's signal.
The Weather
- Weather conditions like rain and snow can temporarily degrade your router signal.
Additionally, keep in mind that you may not always be connected to the same mobile cell tower. Networks manage customer connections based on the current load on each cell site. You might be switched to a more distant cell site if the nearest one is too busy, which can result in poorer audio quality. Multi-network SIM cards cannot detect network faults or congestion issues.
Click Here to check your coverage.
You need to check Vodafone, O2, EE, and Three mobile network to see which would give you the best coverage Inside the home. If you are in any doubt we would recommend having a fixed Digital line instead.
Click here for fixed Digital line services
Cooling Off Period
All new orders are covered by a statutory 14-day cooling-off period beginning on the date you agree to our services. In some cases, we can expedite your installation or activation. However, if your service is activated within these 14 days, you waive your right to cancel. If an ongoing order is cancelled, no additional orders will be accepted for the same name, address, or telephone number for 36 months from the cancellation date.
General Terms and conditions
All services are provided on a 30-day rolling contract, with no disconnection or termination cost. Please click the link below for our full terms and conditions.
General Terms and Conditions
Consumer Price Index Rate Increase Ψ
If you sign up to a new contract or renew your contract for a Cloud Phone Saver service (including call charges, features, add-ons and broadband plans) the monthly price will increase each year from April 2025. That increase is based on the Consumer Price Index (CPI) Rate of inflation which is published in January each year plus 3.9%. If CPI is negative, we’ll only apply the 3.9%.
Credit Limit and Credit Check
When you apply for any telephone or Broadband service contract with us we will perform a hard credit check on the user and the address the service is being provided at. We may also credit check the bill payer if different to the user. This will involve a credit reference agency to confirm your identity/s. They'll also examine your financial records and borrowing history. Using this information provided by the credit-rating agency, which in our case is Creditsafe. We will then make a decision whether to accept you for the contract/service you’ve applied for. This decision is made solely by our credit-checking team based on the information from Creditsafe.
A credit check is ONLY performed once a direct Debit has been set up with us, as this is regarded as an acceptance of our terms and conditions, and intent to apply for a service.
If your credit rating prevents you from getting a contract from us we may offer a tailored solution for people with bad credit. If your application is accepted a credit limit will be placed on the account for any chargeable calls. This safeguards our customers from running up a large bill. If this credit limit is reached outbound calls will be barred other than 999 freephone and the NHS helplines. However, if you have a Care Alarm this may cease to operate if your credit limit is breached. Call spend Warnings can be set up within our online billing system, and we strongly recommend this is done. Please note. Any credit check performed be it on the end user and or the bill payer will show on your/their credit history.
Who is CreditSafe? - Creditsafe, are global intelligence experts, specialise in business and consumer credit checking, and is the world's most used provider of online credit reports. Your credit history is checked by CreditSafe. If you have any questions about your credit file you'll need to speak directly to CreditSafe.
Request Information about 1PHONE -NET: Complete the form below, and we'll provide you with detailed information about the 1PHONE-NET service we offer.
Our 1PHONE-NET Digital broadband service is on a 30-day rolling contract.
NO early termination fees, as things can change.
Same day switch off if needed
IMPORTANT: YOU MUST INFORM US - Please check the box on this form if the end user has a Care Alarm system connected to the line.
Your Name
*
Please tell us the Date Of Birth of the end user
*
The Full Address
*
Address Postcode
*
What is their current number?
Who is the current telephone number provider?
What sort of address is it?
*
Nursing / Care Home
Sheltered Accommodation
Warden Assisted
Annex to a main address
Private address
Other
Who should we contact with the info?
*
What contact number should we use?
*
What contact email should we use?
*
Do you have permission to act on the end users behalf
*
Yes I have permission
Not at this time
Which telephone plan are you interested in?
*
1PHONE-DATA - Broadband Only On the Three Mobile Network £18.98 /Month Inc VAT
1PHONE-DATA - Broadband Only On the O2 Mobile Network £27.98 /Month Inc VAT
1PHONE-DATA - Broadband Only On the Vodafone Mobile Network £32.98 /Month Inc VAT
Please tick you understand this is a Broadband only service
*
Please tick if the end user has access to a mobile phone
IMPORTANT YOU MUST INFORM US - Please tick if the end user has a Care Alarm system on the line
Please tick if you would like a Battery backup for the router (£40.00 inc VAT)
Have you have checked your coverage/signal at the location the service will be used at
*
Please click if you would like to add our Automated 24/7- router monitoring at £1.50 per month ∆
Is there any other information you fill we need to know?
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your request.
*
Send in your request for a 1PHONE quote
Click here for our full General Data Protection Regulation (GDPR).
Simple Telecommunications Ltd collects and acts as the data controller for information submitted by you through this website. It will be shared with appropriate Simple Telecommunications Ltd staff only, and used to contact you with information on Simple Telecommunications Ltd products and services if applicable.
Care Alarms and Digital Services - Important Information
If you have a care alarm on the premises, you must inform us BEFORE placing any order.
According to Ofcom regulations, we must be notified if there is a care alarm system on your premises, even if it will not be used with the new digital service. We need to confirm that the alarm will continue to function when the new service goes live. This ensures that those who rely on the alarm for emergency services will not be left unprotected.
We are unable to assess your premises and equipment ourselves and can only relay the information you provide. Therefore, it is crucial that you contact your alarm provider before placing an order. You need to verify that either the alarm does not require the new service to function or that it is compatible with the new service.
Failing to ensure that your alarm will continue to work may endanger the lives of residents.
Our Commitment to Safety: UK-Based Customer Services Team
At our core, the safety of our customers is our top priority. In recognition of our responsibility when working with vulnerable individuals, our customer services team undergoes a rigorous ongoing assessment to ensure their eligibility for such crucial roles. This assessment is integral to their employment and involves a thorough examination of their national criminal history, encompassing spent convictions, pending charges, and non-conviction charges. Additionally, we scrutinize other disciplinary and police information.
Our screening process adheres to the BS7858:2019 level, a standard commonly utilized in the security sector.
This level of scrutiny aims to determine whether an employee could potentially pose any risk to the safety and well-being of vulnerable individuals. Our customers can rest assured that the individuals we employ have undergone comprehensive checks, instilling confidence in their trustworthiness and ability to carry out their roles with integrity.
Furthermore, we go the extra mile by conducting pre-employment Psychometric Testing for each team member. This includes assessments of personality, behavioral characteristics, attitude, and vocabulary. By implementing these additional measures, we aim to ensure that our team not only possesses the necessary skills but also exhibits the right temperament and attributes, providing our customers with peace of mind and reinforcing our commitment to safety and reliability.
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