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Phone Line only for Retired People - £10.99 a month (cheaper than BT) UK's Cheapest Line Rental - From Just £10.99 per month Inc VATCheap landline only for pensioners. Telephone only telephone service Phone only deals for pensioners. Telephone only deals. At Simple Telecoms we understand that there is a huge number of seniors and pensioners out there that don’t need all the bells and whistles and broadband services that other phone companies tie you in to. All you need is a good Old Fashioned BT line rental only telephone service exclusively for pensioners, with good customer care, easy to understand bills, easy to use, and to keep in touch at the lowest possible call cost. We offer a personal, efficient and friendly phone only service that's tailor made to your individual needs. We are happy to work closely with family members, Community Health Workers and Care Homes. We also now offer a very restricted telephone line only service for people suffering from Alzheimer’s and Dementia. We offer three fixed price monthly call plans to pick from, with all calls included. That means the monthly price is the only cost and there will be no other call charges, ever. Please click here for more information. NO call connection fees - 100% against BT, TalkTalk, Virgin and Plusnet Unlike BT, TalkTalk, Sky, Virgin, Plusnet we DO NOT charge any call connection or setup fees on ANY of our chargeable calls, with the exception of our Super Saver line rental service, and calls that attract connection charges (eg Directory Enquiries, 084,087 no's) saving you a massive 100% on every changeable call that you make. This can make a substantial impact to a phone bill when you consider BT Retail, and Plusnet charge a 23 pence* call connection fee. (*BT/TalkTalk price as of the 12 November 2020) Senior Line - BT Telephone Only Deals for the Elderly and RetiredNO call connection charges Just 30 Day contracts Monthly call spend barrs Monthly call packages Per second billing BT phone line transfers TalkTalk line transfers Virgin line transfers Care Home installations New line installations Simple low cost calls Bills can be sent to a relative Low line connection cost  FREE Premium Call Barring - Included FREE on ALL lines as standard  To safeguard all our customers, call barring for International and Premium rate numbers starting 09 and some 08 numbers will be applied automatically to the telephone line. Barring calls to mobile phones is an opt in service. Please contact customers service to opt in the mobile barring service free of charge. Please note - Due to a new Ofcom directive classifying certain (not all) 08 numbers as premium rate, It could be that the numbers you may try to call are now classed as PRS, so please check with your equipment or Care Alarm provider, as we barr calls to PRS numbers to safeguard our customers. Call Spend Alerts - Monthly call spend alarms - At No extra cost At NO extra charge we offer call spend Alarms for your complete peace of mind. If your telephone number reaches a monthly spend alarm (set by you) we will let you know. Other alarms can also be set based on dialled number, price and duration. If you would like more information on setting these alarms, please contract customer services. No Long Term telephone contracts - Just 30 days rolling No long-term contract and no termination fees. All line transfers, including new lines are just 30-day rolling contract terms. All billing is done via Direct Debt and there are NO line disconnection changes when you cancel or move your line, guaranteed. How your first bill is calculated The invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months.) This advance payment means you'll have covered your 30 day notice period for cancellation, allowing us to terminate your line for you the same day you notify us should it become necessary. If you've signed up to our service part way through a month, your first bill will also include a charge from the date the new service went live to the end of the part month. Please remember to tell the bill payer that the name of our Direct Debit will show on their bank statement as “Go Cardless”. Prices Include VAT - The UK's Cheapest Line Rental and Call ChargessLine connection costs When comparing prices, you may be told by other providers that there is no cost to transfer to their telephone service/s. However, BT do make a charge to all providers for the work to transfer or install a line, which is why we make charge. The cost for installing the line charged by BT is the same for all providers. So, it's likely that, if they do offer to do this for free, they will include it as a hidden cost, and higher line rental, call charges, call connection charges, as well as tie you into a long contract so that they can recoup it. Nothing is free, it's always included! Just click the tabs below for more information and cost New BT line £65.00 transfer a bt line £17.99 restart a line £45.00 other providers New BT Openreach telephone line - £65.00 with VAT We supply the lowest cost new telephone lines and call solutions across the whole of the UK. All the telephone lines we provide are supplied and supported by our partners Openreach, which are part of the BT Group, and are heavily regulated to ensure that no one provider has an advantage over the other. As such we buy our lines and support from Openreach on the same basis as everyone else. We do all the work, from booking the line installation, and in some cases the BT Openreach engineer will not even have to visit your home. It takes around 10 working days to have your new landline telephone connection installed, depending on how busy the BT engineers are at the time of placing the order. All new lines are on our 30-day rolling contracts Transfer your BT telephone line - £17.99 with VAT Moving your BT Openreach telephone line may seem stressful and hard work. So allow us to help remove some of the stress by doing all we can to make sure your BT services are up and running when you move the line to Simple Telecoms.
Moving in to new address, Care Home, Sheltered Accommodation, we can help If you're moving home within your own telephone exchange area you may be able to take your current phone number with you. This is classed as a new line installation. We'll let you know if you can keep your number and if so, we will organise your telephone move for you. If there is a stopped line at the new address or room it may be cheaper to restart this line with a new number. We will advise you if this can be done at the time. Need help? Click here Restarting a BT or MPF telephone line - £45.00 with VAT A stopped line is an existing phone socket that is present in a prmises that is not able to make or receive calls, but has a line still connected to the telephone socket. Before you agree to restart a stopped line, we strongly recommend you complete a physical test of the socket, and run the test below. If you have a telephone socket but no dial tone please contact us, as not all stopped line will work using this test. We can then run an address check in the Openreach database to check. Time to switch a stopped line back in to service is normally between 24 hours and 3 working days. No engineer will need to come to the permises. a) Locate a the telephone socket in the house. b) Connect a standard PSTN telephone handset into it. c) Listen for a dial tone. If the line is dead then this isn't the stopped line. d) If dial tone is present dial 17070, which is a BT test number. e) Listen, and a voice will read to you the phone number associated to the line. f) This should read back a telephone number, however this may be a 'ghost' number. But as long as you have dial tone it should be fine to restart. Need help? Click here Transfer from another provider from - £47.50 with VAT
TalkTalk, EE, Vodafone and Sky lines use LLU/MPF providers, who run their own network and deliver entirely their own services to end users (i.e. they are not simply reselling BT Wholesale service). We have only listed the main operators who fulfil this criteria as there are far too many to list. To transfer these types of lines will require us to send a BT engineer to the local exchange to move the line back to the main BT network, at a cost of £47.50. This covers Openreach cost, like wages, Van, Insurance ect. *Virgin transfer POA (price on application) transfer/install please contact us for more information on transferring a Virgin line. ** Telephone line only call packages - Prices include line rental & VATsSuper Saver £10.99 per month Call Charges Fault Repair level Extra Services
*After 60 continuous minutes these calls will be charges at the standard rates for the remainder of the call./ Hang up before the 60 minutes and redial to avoid incurring call charges. Weekends are Saturday 00.00 to Sunday 23.59 Level 1 - Included in all our line rentals and call plans. Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tuesday, clear Thursday. For full information on Care Levels & Faults please click here
Basic Line £12.60 per month Call Charges Fault Repair level Extra Services
*After 60 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. Level 1 - Included in all our line rentals and call plans. Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tuesday, clear Thursday. For full information on Care Levels & Faults please click here
Weekend & Evening £14.99 per month Call Charges Fault Repair level Extra Services
*After 90 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 60 minutes to a UK landline number 01,02, and 03 at weekends and evenings will be charges at the standard rate for the remainder of the call. Level 1 - Included in all our line rentals and call plans. Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tuesday, clear Thursday. For full information on Care Levels & Faults please click here
Anytime £20.00 per month Call Charges Fault Repair level Extra Services
*After 400 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 120 minutes to a UK landline number 01,02, and 03 the standard rate for the remainder of the call will apply. Level 2 - Included in all our line rentals and call plans. Clear by 23.59 next day, Monday to Saturday, excluding Public and Bank Holidays. For example, fault reported Tuesday, clear Wednesday For full information on Care Levels & Faults please click here
Anytime + £28.50 per month Call Charges Fault Repair level Extra Services
†Anytime Ultimate 24 countries: Australia, Belgum, Canada (landlines & mobiles), China, Denmark, France, Germany, Gibraltar, Greece, India, Republic of Ireland, Israel, Luxembourg, Italy (Inc. Vatican City), Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, South Africa, Spain (& The Balearic Islands), Sweden, Taiwan, USA (landlines & mobiles). Calls made from Northern Ireland to the Republic of Ireland landlines are charged as a national call.
*After 1200 minutes these calls will be charges at the standard rate for the number dialled. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rate. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 120 minutes to a UK landline number 01,02, and 03 the standard rate for the remainder of the call will apply. †Inclusive calls to our International Countries do not include calls to mobiles, unless other wise stated. Level 2 - Included in all our line rentals and call plans. Clear by 23.59 next day, Monday to Saturday, excluding Public and Bank Holidays. For example, fault reported Tuesday, clear Wednesday For full information on Care Levels & Faults please click here
All prices and payments quoted on this web page include VAT (based on the current standard Government rate) unless stated otherwise. Opt in required for Caller ID & Withhold Number service. * Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3,EE, 3-Three (FM1, FM3, FM4 ,FM5 and FM6) at any time. UK Standard Mobile charges applies unless the call is included in a call plan or the number being dialled is one of the Premium Mobile Numbers starting with the following numbers below. 07451, 07520, 07744, 07755, 074181, 074184, 074187, 074189, 074409, 074518, 074519, 074520, 074521, 074522, 074523, 074524, 074525, 074526, 074570, 074571, 074573, 074575, 074584, 074650, 074651, 075202, 075203, 075205, 075371, 075588, 075894, 075895, 075896, 075897, 077001, 078221, 078229, 078920, 078921, 078939, 079781, 079782, 079783, 079786, 079787. Other mobile networks are charged at a different rate. Included UK landline calls are subject to a Fair Usage (FUP) Click here for more information Ofcom directive classifying certain (not all) 08 numbers as premium rate in the below charge codes, SC011,SC13,SC014,SC047,SC075,SC092,SC093. Click here for more infomation Get a nuisance call blocker - Block nuisance callss Mobile Saver - Save up to 66% on calls to mobiles for just £2.50 extra per month inc VAT Add £2.50 per month to our standard line rental or any call plan and you can save up to 66%** on calling UK Standard Mobiles. By adding our Mobile Saver add-on, you can reduce the call cost to UK standard mobiles to a flat rate cost of only 2p per minute including VAT, 24/7.  Customers Testimonials We never forget, "trust cannot be bought; it must be earned", so we decided to join TrustPilot. If you have any feedback please do not hesitate to voice your opinion. |
