Phone Line only Service
Contact Us

We are always ready to help and answer any questions regarding our services. We like to do things the old-fashioned way so, unlike our competitors, we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to meet your individual needs, without obligation.

You are always welcome to drop us your questions via email, or just ask us to call you back. If you want a free, no-obligation quote then, as well as the other form fields, please include the full postal address, including flat or room number if applicable, and the phone number if you want to transfer an active line. We need to check what infrastructure exists before we know what work is needed so we can't give you a price without this information.

Emails are normally replied to with within 5 hours within office hours, however a response can take up to a maximum of 24 hours at busy times.

Christmas opening times & fault reporting over the holiday period
Should you need to report a line fault please call 0333 8801071 (24/7)
Please remember to leave your name, phone number and a brief description of the problem that you are experiencing, your message will be then sent to a support specialist who will then run a number of tests on the line, and then will return your call.

December 24th - Close at 2pm
December 25th - Closed
December 26th - Closed
December 27th - Open from 9am to 5pm
December 28th - Open from 9am to 5pm
December 31st - Closed at 2pm
January 1st - Closed

Main contact name*
Main contact phone*
Main contact email*
End user name (if different)
Existing telephone number to be checked (if a new line is required leave this empty)
Which call plan are you interested in?
What type is your property?
Address (include full address with room or flat number if you have one). Without the full address we will be unable to provide a quote

Add any other message after the address
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your email. Click here for our full General Data Protection Regulation (GDPR)

Below is a small video with some of our most asked questions.

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If you have any feedback, please do not hesitate to voice your opinion. It is only with these comments that we can improve upon our services.

Company details
Simple Telecommunications Ltd
Company Registration: 08283225 || Ofcom registered || Ofcom PSR2017 compliant || ADR registered with CISAS || ICO registered || UK VAT registered || EU MOSS registered || VAT Section 55a compliant || Sage Pay PCI compliant || GDPR compliant || PCI DSS Data Level 4 compliant

Sage PayOfcom registeredPCI Data complient