Telephone Line only in Care Homes - From £15.97 /month

Ideal if you need a telephone line only in a Care Home Room

Telephone line only deals for Care Homes and Sheltered Housing - Moving a loved one into Sheltered Accommodation, Nursing Homes, or a Care Home can be an incredibly stressful and emotional time, and with all the procedures to follow and paperwork to complete, getting a phone line installed is just another thing on the long list of things to sort out, however, this can at times prove to be harder than you think.
Since the 5th September 2023 you can no longer order a copper line installation, as all new installations must be for a digital line, and many care homes are not prepared or do not have the infrastructure for a new fixed Digital line service, or the room may not have a telephone point installed or is even listed in the Openreach database. The solution? Our GSM telephone service, specifically designed for Care Homes, and that can be installed and working normally within 48/72 working hours, without the need for Openreach to install any infrastructure, or connecting the home's in-house telephone systems.
Most people have had their telephone number for years, and for a lot of seniors and pensioners keeping their telephone number is a must, even when moving into a care home. We can move 99% of telephone numbers. As there is no physical line you can keep your number regardless of if you're moving into a care home in a different part of the country, without the need to install any infrastructure at the new address. Just pick up the GSM phone and move it to a different location.
Telephone line in a Care Home - Telephone line in a Care Home
Our GSM phone is perfect for seniors facing challenges with technology, like using a mobile phone as their primary line to try to cut costs. The system uses a GSM DECT telephone handset.

5 Reasons Why Choose Our Care Home Telephone Only Solution

Works without the need for any Openreach infrastructure or waiting to have a line installed in to the room

The Home2Mobile system is completely independent of Openreach or other providers' fixed line network. So no waiting for an engineer to install a line in to the room     

Use a GSM DECT handset or your existing mobile handset and keep your phone number old copper telephone number

​Most standard mobile telephones or a GSM handset will work with the new Home2Mobile service. If you have a copper phone number we can move this over as well.   

A cheaper solution than using the Care Homes or Sheltered Accommodation in-house telephone service

The service is far cheaper than most in-house phone services. Also if you move into a different care home or a different room you will always have your telephone line.

Home2Mobile is specifically designed to replace your traditional landline with a special SIM, and no mobile data or App is required to use the service. 

Unlike similar services, there’s no need to download an app or have mobile data for our service to function. Unlike many services that rely on VoIP to make/receive calls.

Keep your home number

Keep your existing home and mobile numbers or start fresh with a new number - it's entirely up to you. Plus, you can have multiple numbers, allowing you to use both your home and mobile numbers on the same phone. We also offer an eSIM for dual SIM mobiles.

NO App Or Data Needed

Unlike similar services, there’s no need to download an app or have mobile data for our service to function. Calls are made over the EE mobile network, in contrast to many services that rely on VoIP to make and receive calls, which require a data connection.

Save on Line Rental

As more people move to mobile phones to save on fixed line rental costs and enjoy the convenience of mobility, transferring your landline number can help you avoid monthly rental fees. This way, you'll only pay for the rental of both numbers.

No need to tell everyone

With your home number now on your mobile or GSM phone, you’ll never have to notify everyone that you’ve switched off your landline. This means no more missed calls from your doctor, hospital, or loved ones.

Home2Moble Basic - £15.97 /month
✔ NO Smartphone needed
✔  Keep your landline Number
✔  Keep your mobile Number
✔  Pay one rental for both numbers
✔  NO App or data needed
✔  Unlimited Local calls*
✔  Unlimited National calls*
✔  Unlimited mobile calls**
✔  Unlimited SMS***
✔  Voicemail included
  No Data included
 Decide which number to display
 Inbound/Outbound call blocking
  Have an eSIM or physical SIM
 30 Day rolling contract
Maxcom GSM Cordless Phone service
Never lose your old copper telephone number, just move it to your mobile or a GSM DECT phone.
 
It’s more affordable for people to contact you, as they’re dialling a landline number rather than a mobile number.
 
Save on telephone line rental costs. Pay one low line rental for both your landline and mobile number per month. 
Home2Mobile 3GB
£17.98 /Month
✔  Smartphone needed to use data
✔  Keep your landline Number
✔  Keep your mobile Number
✔  Pay one rental for both numbers
✔  NO App or data needed
 Unlimited Local calls*
✔  Unlimited National calls*
✔  Unlimited mobile calls**
✔  Unlimited SMS***
✔  Voicemail included
✔  3GB of Data included P/M
 Decide which number to display
  Outbound call blocking
  Have an eSIM or physical SIM
 30 Day rolling contract

One off - Activation cost

Our Care Home Digital telephone line only service is on a 30-day rolling contract.
NO early termination fees, as things can change
 Same day switch off if needed

Our Existing customers

Existing Simple Telecoms Landline telephone phone Line Customers
One off setup cost £29.98*
Physical or eSIM. With a new mobile number included on the SIM 30-day rolling contract 

Port existing service/s

Port an existing Home and or Mobile number £39.97*
Includes the transfer of an excising mobile and or home telephone number.
Physical or eSIM
30-day rolling contract

New mobile number or DDI number

New mobile and or home DDI telephone numbers on a Physical or eSIM. The new DDI number will be a local number based on your location. on a 30-day rolling contract
One off setup cost £15.97*

Looking for a Handset? Explore our selection of GSM/mobile SIM-free handsets

No need to install any telephone infrastructure in to the room. - The service can be moved almost anywhere

SIM based Dect phone

Single SIM - The Maxcom Dect MM39D is a GSM DECT phone crafted for those who value simplicity and ease of use. Its compact design makes it convenient to carry wherever you go, while the large font and straightforward menu provide an accessible user experience. With big, comfortable buttons and a 2" display, it’s perfect for users with visual impairments. The device comes with an internal memory of 48 + 128 MB, offering ample storage for photos, videos, and essential files. Plus, if you need extra space, it supports MicroSD cards up to 32 GB.

Singel SIM 4G Cordless DECT Phone

A modern 4G VoLTE phone is a single SIM slot phone. It is the perfect for customers that do not need a mobile number, and just their home one. The Maxcom MM39D is the sequel to the best-selling landline phone the MM36D. The new design and compact size allow for easy use of this model. The Maxcom MM39D is a modern 4G phone, those who value simplicity and ease of use. Battery powered so fine in case of a power outage.
£54.60 inc VAT and shipping
The MaxCom Dect MM39D is a GSM phone crafted for those who value simplicity

Dual SIM Mobile Phone

Dual SIM Mobile Phone - myPhone 6410 LTE is a classic phone that boldly embraces modern solutions. Advanced 4G LTE technology and a 1400 mAh battery ensure excellent call quality and duration. The appropriate level of comfort is achieved thanks to a clear 2.4-inch display and an intuitive interface.
Readable display - The spacious and high-contrast 2.4-inch screen ensures excellent readability. 4G LTE technology guarantees good call quality, making conversations clear and understandable. Also Includes a practical camera, flashlight, FM radio, as well as a calendar, alarm clock and timer.

myPhone Dual SIM 4G mobile Phone

In case of an accident - The myPhone 6410 LTE has a digital ICE (In case of emergency) card function. After holding down the appropriate button for a few seconds, the screen displays information about contact numbers and relevant data about the injured person, such as blood type or allergies.
1400 mAh battery allows for hours of uninterrupted
calls without the need to recharge
£47.52 inc VAT and shipping
myPhone 6410 LTE

Basic Dual SIM Mobile

Basic Dual SIM Mobile Phone - myPhone 2240 LTE The myPhone 2240 4G LTE Black combines simplicity with modern features, offering a dependable communication solution for everyday use. With 4G LTE connectivity, you can enjoy faster browsing and crystal-clear call quality. Its intuitive interface ensures seamless navigation, while the compact and stylish design offers portability and ease of use. A long-lasting battery keeps you connected longer, reducing the need for frequent recharges. Perfect for anyone seeking a practical, straightforward, and reliable device.

myPhone Dual SIM 4G mobile Phone

Basic mobile phone with long-lasting performance - The myphone 2240 LTE can be used for almost a week on a single charge in standby, with over 5 hours of talk time. The 1000 mAh battery ensures you're always up and running. Perfect for anyone seeking a practical, straightforward, and reliable device.
£44.64 inc VAT and shipping
myPhone 2240 LTE

Frenquently asked questions about our Home2Mobile voice lines

Our Home2Mobile service is NOT a divert service like most others services
Unlike most other services that offer to connect your landline to your mobile SIM, this is not a simple call-forwarding service where calls are just redirected to your mobile/SIM. Instead, we provide you with a SIM card that has your home and/or mobile number directly on it. This means when you make calls, you can display your home number or your mobile, something a standard call-forwarding service can’t offer. The service is not a VoIP service, so it doesn’t rely on data or require an app on your phone.
Home2Moble Basic - £15.97 /month - Included Unlimited calls to UK standard landlines* and mobiles**
Plan includes unlimited calls to UK standard fixed landlines starting 01, 02 and 03 numbers. *
UK unlimited included calls to standard UK Mobile destinations in charge bands O2, Orange, T-Mobile, Vodafone, H3, EE, Three and other providers in charge bands FM1, FM3, FM4, FM5 and FM6 at any time. **
Includes Unlimited Text messages.***
*After 120 continuous minutes to a UK landline number starting 01,02, and 03, the standard rate for the remainder of the call over the 120 minutes will apply. Customers should hang up before 120 minutes and re-dial to avoid additional charges.
**After 120 continuous minutes to a UK standard mobile have been used, the standard mobile rate for mobiles calls made will apply depending on the time of day. Customers should hang up before 120 minutes and re-dial to avoid additional charges.
International destinations are currently restricted and will require the removal of international call barring. All premium calls are automatically blocked. The international call bar can be lifted, but it may be subject to a deposit. Unfortunately, we cannot remove premium call barring for any account. Calls outside the bundle are charged based on the Simple Telecoms Home2Mobile rate card. Included unlimited calls and Text are subject to our Terms and Conditions regarding fair use. Please be aware that calls to Lycamobile, Lebara, or any mobile virtual network operators not operating on the UK GSM cellular network are not considered standard UK mobile numbers.
"All calls and texts are subject to our Fair Use Policy. Please refer to the 'Important Information on The Home2Mobile Service' section below for further details."
Home2Mobile Data - £17.98 - 3GB included data per month - Included Unlimited calls to UK standard landlines* and UK standard mobiles**
Plan includes unlimited calls to UK standard fixed landlines starting 01, 02 and 03 numbers. *
UK unlimited included calls to standard UK Mobile destinations in charge bands O2, Orange, T-Mobile, Vodafone, H3, EE, Three and other providers in charge bands FM1, FM3, FM4, FM5 and FM6 at any time. **
Includes Unlimited Text messages. ***
Includes 3GB of data per month. 
A Smartphone IS needed to use the mobile data in this plan.
*After 120 continuous minutes to a UK landline number starting 01,02, and 03, the standard rate for the remainder of the call over the 120 minutes will apply. Customers should hang up before 120 minutes and re-dial to avoid additional charges.
**After 120 continuous minutes to a UK standard mobile have been used, the standard mobile rate for mobiles calls made will apply depending on the time of day. Customers should hang up before 120 minutes and re-dial to avoid additional charges.
International destinations are currently restricted and will require the removal of international call barring. All premium calls are automatically blocked. The international call bar can be lifted, but it may be subject to a deposit. Unfortunately, we cannot remove premium call barring for any account. Calls outside the bundle are charged based on the Simple Telecoms Home2Mobile rate card. Included unlimited calls are subject to our Terms and Conditions regarding fair use. Please be aware that calls to Lycamobile, Lebara, or any mobile virtual network operators not operating on the UK GSM cellular network are not considered standard UK mobile numbers.
"All calls and texts are subject to our Fair Use Policy. Please refer to the 'Important Information on The Home2Mobile Service' section below for further details."
Pick which telephone number to show when making calls(CLI) Presentation
If you have both a mobile and landline number linked to your account, you can select one as your default number for caller ID. Only one number can be displayed, and this setting cannot be changed with out making a request to do so. Typically, we recommend setting your home phone number as the default for all outgoing calls
^^Pro rata’ bundle allowance and Data Caps
Pro rata’ bundle allowance - If you apply for the service part way through a month, you will only receive part of the data allowance (as you will only be billed part of the cost). So if you take a service on the 15th of the month on 10GB data plan would only be entitled to approximately 5GB for the rest of the month.
Once your data limit is reached, the data service will automatically pause until the start of the next month. This suspension cannot be overridden. Click Hear for more information. Data within the UK and 25% allowance for roaming zone 1. Data packages are capped and once consumed, data will be disabled. 
Numbering & Porting your home number/s
You will receive a UK local geographic number during the setup process if you do not have a number to port. Home2Mobile accounts are not limited to a single number; however, only one number can be designated as the default outgoing Caller Line Identification (CLI). Porting your home number to Home2Mobile is free across all packages, but it is only supported from range holders with whom Simple Telecoms has a direct porting agreement. Please note that non-geographic number porting is currently unavailable. The process of porting your existing home number to the Home2Mobile service typically takes about 10 working days. Additionally, we can add a new telephone number to your Home2Mobile service within 24 hours.
Porting your mobile number over to us
Keeping your phone number when switching providers is known as "number porting." To retain your current number, you'll need to contact your existing provider and request a Porting Authorisation Code (PAC). This code is a unique number that you'll need to provide to us. We will then give you the date your mobile number will move over to us.
Access to Emergency Services
The service is provided in accordance with Ofcom regulations and can support emergency services calls. Once the service is activated for the customer, calls to the 999/112 public emergency services will be routed to one of several national emergency call handling agents. Please note that the agent may not be the closest to the area code associated with the calling CLI. The presented CLI will always reflect the user’s designated default CLI as specified by the end user.
When dialling the emergency services, the call may be identified as a VoIP service from Simple Telecoms, prompting the emergency services operator to verify the caller’s address using the National Database. It is the user’s responsibility to ensure that their address information is kept up to date with us.
Calls to emergency services will display a CLI associated with the default Home2Mobile service. However, as a mobile service, Home2Mobile may not always be available in certain situations, such as:
  • During a mobile operator service outage, which could result from a power failure, cell site malfunction, or lack of mobile coverage.
  • If the end customer’s account has been suspended.
Additionally, it is important for end users to understand that emergency personnel may need to confirm both their identity and location when they make a call.
International and Premium rate numbers - Block numbers outbound
To safeguard all our customers, call barring for International and Premium rate numbers starting 09, 118 and some 08 numbers will be applied automatically to the Home2Mobile line. Please note - Due to Ofcom directive classifying certain (not all) 08 numbers as premium rate, you will still be unable to call some 08 numbers as they are now classed as Premium rate numbers, premium rate barring cannot be removed, unlike the international call barring, which can be removed. Ofcom directive classifying certain 08 numbers as premium rate in these charge bands, SC011, SC13, SC014, SC047, SC075, SC092, SC093. 
Check you have signal - EE mobile signal check
To safeguard all our customers, call barring for International and Premium rate numbers starting 09, 118 and some 08 numbers will be applied automatically to the Home2Mobile line. Please note - Due to Ofcom directive classifying certain (not all) 08 numbers as premium rate, you will still be unable to call some 08 numbers as they are now classed as Premium rate numbers, premium rate barring cannot be removed, unlike the international call barring, which can be removed. Ofcom directive classifying certain 08 numbers as premium rate in these charge bands, SC011, SC13, SC014, SC047, SC075, SC092, SC093. 

Home2Mobile - FAQs
Check the phone is SIM FREE - SIM-Free phones: What Does It Mean
When you buy a phone "SIM-free," it means the phone doesn't come with a SIM card, and you're purchasing the device outright without any obligation to a monthly contract. If your mobile phone contract has ended, you can request an unlocking code from your current or previous mobile provider. Once unlocked, your phone becomes SIM-free and can be used with any network. This service is usually free, though some providers may charge a fee.
ALL our GSM and mobile phones are sold SIM free.
Do I have to have a Smartphone for the service to work?
No, the Home2Mobile service doesn’t require an app or data to function if you are useing a mobile phone and not a GSM phone.
You will need a Smartphone if you are taking a plan that includes mobile data.
Calls are routed through the EE mobile network and then calls seamlessly connected back to our network.
Can I run the Home2Mobile on more than one mobile phone?
Unfortantly not, the service will only work on one GSm or mobile phone at a time as the numbers are on the SIM.  Unlike almost all other services, this is NOT a call divert service.
Can anyone have this service, or just Pensioners and Retired People?
NO, anyone can have the Home2Mobile service, as long as you are over 18 years old, and pass security and credit checks.
Will the service work outside the country?
Yes, Please contact our customer service team at 0330 122 0000, as there may be additional charges for roaming. A deposit may also be required.
How long to get started?
Once you click the "Request a Free Quote" button and fill out the online form, we'll provide you with a detailed cost breakdown. If you’re happy with the quote, just complete the direct debit form included in our email, and we’ll handle the rest. If you are getting a new number, this process usually takes about 48 hours, and your SIM will be delivered via DHL; for an eSIM, you’ll receive it by email. Please note that transferring mobile and landline numbers to your new SIM takes approximately 10 working days to complete. Handset/a are subject to available stock.
How much will it cost to port my home telephone number?
Moving your home telephone number into the Home2Mobile service is dependent on your call plan and if you are an existing Simple Telecoms customer.
Can I move my telephone number to a different provider?
Yes, however, the provider you are moving to will be responsible for this process. Customers that have ported their telephone number out of the Home2Mobile network to another provider will not be eligible for a free of charge port back to the Simple Telecoms network until the term of 36 months has passed from the original port out date, irrespective of any current or future offers being advertised in the press or Simple Telecoms websites. Should you wish to move your telephone number back to us within the 36-month period, there would be a cost to do so.
Can I lift the barring of the International and Premium rate numbers?
To safeguard all our customers, call barring for International and Premium rate numbers starting 09, 118 and some 08 numbers will be applied automatically to the Home2Mobile line. Please note - Due to Ofcom directive classifying certain (not all) 08 numbers as premium rate, you will still be unable to call some 08 numbers as they are now classed as Premium rate numbers, premium rate barring cannot be removed, unlike the international call barring, which can be removed from "Zone One" without a deposit. Ofcom directive classifying certain 08 numbers as premium rate in these charge bands, SC011, SC13, SC014, SC047, SC075, SC092, SC093. 
How reliable is the Home2Mobile service?
The Home2Mobile service is very reliable, as it runs on the UK EE mobile network. However, it is dependent on coverage in your area for making and receiving calls, which is beyond our control. If the service is used outside the UK (roaming), it typically connects to the local network that EE has an agreement with. However, not all services or reliability can be guaranteed when roaming outside EE's main UK network.
What if I change my mobile or GSM phone?
​No problem! Just transfer the SIM card to your new GSM or mobile phone. Keep in mind that if you're using two SIM cards, your new phone needs to be Dual SIM compatible and/or support eSIMs. If using an eSIM we will send you a new QR code to scan in.
How long is the contract?
​As with almost all our services, the contract is a 30-day rolling contract, with 30 days’ notice for disconnection. There is NO disconnection cost to pay. You will also lose your telephone number if you terminate the service without moving your telephone number to a new provider or service.
What if I have a power cut?
Using a mobile phone or one of our GSM handsets means that a power outage won't impact your service - at least until your phone runs out of battery. Both the Maxcom DECT and mobile handsets come with batteries, so the service will work as long as the battery remains charged.

Important information on The Home2Mobile Service

Credit Limit and Credit Check
If you’re an existing Simple Telecoms customer switching to Home2Mobile, we won’t carry out a credit check.  When you apply for any telephone or Broadband service contract with us we will perform a hard credit check on the user and the address the service is being provided at. We may also credit check the bill payer if different to the user. This will involve a credit reference agency to confirm your identity/s. They'll also examine your financial records and borrowing history. Using this information provided by the credit-rating agency, which in our case is Creditsafe. We will then make a decision whether to accept you for the contract/service you’ve applied for. This decision is made solely by our credit-checking team based on the information from Creditsafe. A credit check is ONLY performed once a direct Debit has been set up with us, as this is regarded as an acceptance of our terms and conditions, and intent to apply for a service. If your credit rating prevents you from getting a contract from us we may offer a tailored solution for people with bad credit. If your application is accepted a credit limit will be placed on the account for any chargeable calls. This safeguards our customers from running up a large bill. If this credit limit is reached outbound calls will be barred other than 999 freephone and the NHS helplines. Call spend Warnings can be set up within our online billing system, and we strongly recommend this is done. Please note. Any credit check performed be it on the end user and or the bill payer will show on your/their credit history.
Who is CreditSafe? - Creditsafe, are global intelligence experts, specialise in business and consumer credit checking, and is the world's most used provider of online credit reports. Your credit history is checked by CreditSafe. If you have any questions about your credit file you'll need to speak directly to CreditSafe.
Price Increases
The monthly price of the Home2Mobile package will increase from March 31st every year by a monetary amount. The service will increase every March 31st by £2. The price of all out of bundle charges will increase from March every year by 5%.
How the Monthly Billing works
You will be charged rental from the day Simple Telecommunications Ltd supplies the Home2Mobile service. All chargeable services are paid in advance. The first invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months). This advance payment means you'll have covered your 30-day notice period for cancellation, allowing us to terminate your service/s for you the same day you notify us should it become necessary. It will also include the part month during which the service went live with us. Services are provided subject to status and or credit check. 
Service payment methods
​We only accept Direct Debit for monthly service payments. Our Direct Debits are regulated by the Financial Conduct Authority as an Authorized Payment Institution. Your payments are protected by the Direct Debit guarantee. Direct Debits are set up directly with our direct debit partners via our website or by email. It is not possible to fill out a paper DD mandate and post it back. Services and paying via Direct Debit are subject to status and or credit checks.
Emergency Service Listing (999,112)
​The service is provided in accordance with Ofcom regulations and can support emergency services calls. Once the service is activated for the customer, calls to the 999/112 public emergency services will be routed to one of several national emergency call handling agents. Please note that the agent may not be the closest to the area code associated with the calling CLI. The presented CLI will always reflect the user’s designated default CLI as specified by the end user.
When dialing emergency services, the call may be identified as a VoIP service from Simple Telecoms, prompting the emergency services operator to verify the caller’s address using the National Database. It is the user’s responsibility to ensure that their address information is kept up to date with us.
Calls to emergency services will display a CLI associated with the default Home2Mobile service. However, as a mobile service, Home2Mobile may not always be available in certain situations, such as:
During a mobile operator service outage, which could result from a power failure, cell site malfunction, or lack of mobile coverage.
If the end customer’s account has been suspended.
Additionally, it is important for end users to understand that emergency personnel may need to confirm both their identity and location when they make a call.
Fair Usage Policy
Maximum call duration 2 hours. Restricted to a maximum of 99 distinct dialled numbers from each mobile customer.
The making of calls to rebate or revenue generating numbers is not allowed. Calls to NGN numbers (084,087) the NGN access cost will be charged at £0.10 per minute plus the NGN call band cost for the number. Landline calls 2,000 minutes per month. UK calls to included mobile networks - 2,000 minuts per month. Roaming calls - 2,000 minites per month. SMS/Text messages - 2,000 messages per month.
 
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Simple Telecoms - Phone services for the elderly