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Home2Phone - Request for more information

Home2Phone - Low Cost Phone Service For The Elderly - Unlike most other providers, the Home2Phone service is not a call divert system. Instead, it's a smart and flexible alternative to a traditional landline. With Home2Phone, your existing home phone number is transferred to a special SIM card inside a 4G router – so you can take your phone service with you almost anywhere.

Don't just switch off your home telephone number, just move it to your mobile.

UK based customer services team. - We take the safety of our customers seriously
Working with Vulnerable People requires our customer services team to have an ongoing assessment that is essential for their employment of their eligibility to work with vulnerable persons. This involves a check of a person's national criminal history (including spent convictions, pending and non-conviction charges) and other disciplinary and police information. We are carrying out screening to BS7858:2019 level, used in the security sector to see whether an employee could pose a risk to the safety and wellbeing of vulnerable people. Giving our customers the peace of mind that the people we are employing are trustworthy and can carry out the job with trust and integrity. On top of this we also pre-employment Psychometrice Testing of each employee for personality, behavioural characteristics, attitude assessment, and vocabulary test. Need help choosing the right package? We're here to help. Call us on 0330 122 0000 between 9am and 5pm Monday to Friday.

Move your home telephone number to your mobile

Important Information About Handsets and Handsets with an Answer Machine

Not all telephone handsets are compatible with modern digital lines, especially models with built-in answering machines, and in some cases even newer phones. Unfortunately, there is no guaranteed way of knowing if a handset will work until it is connected to the router.

Some handsets have built-in displays that do not require a mains power connection, as they are powered directly from the telephone line. These types of handsets are not compatible with digital lines because modern digital services no longer provide the necessary voltage to power the display and ringer.

If you are using a handset of this type, or if you are unsure, we strongly recommend ordering a special adaptor with a built-in ring capacitor to ensure your handset functions correctly. These adaptors cost just £3.99 (including VAT) if purchased with the Home2Phone router at the same time. Please indicate in the form below if you require an adaptor with a ring capacitor. Please note: We are aware that the BT2700 and BT4600 models require this adaptor. We also recommend purchasing an adaptor if you are using a Care Alarm.

Please note, you are NOT placing an order with us at this stage. Once we receive the completed form, we will provide you with a detailed cost breakdown. This is entirely without obligation, and you are not required to proceed.

Who is the service for? (Full Name)*

Please tell us the Date Of Birth of the end user*

What is the address the service will be used at?*

Please provide the full postcode for the address that the service will be used at?*

What sort of address is it?

What is the Home Telephone number to move to the service?

If YES to moving your current home number, who is your current service provider?

Who should we contact with the information, if different to the end user?

IMPORTANT YOU MUST INFORM US - Is there a Care Alarm system on the line?

Please tick if the end user has access to a mobile phone?

Do you have permission to contact us on behalf of the above end user?

RECOMENDED - You need a special telephone adaptor for a handset with a Answer Machine or Care Alarm

Please tick if you would like to add voice mail 1571 - £2.50 per month

What contact number should we use?*

What contact email should we use?*

What call plan are you interested in?*

Is there any other important information you think we need?

Click the buttion to upload proof Of Pension Credit or Guaranteed Credit. If not provided we will ask you for this if you decided to go ahead

Please tick. We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions*

✅ Recommended Before Sending

Do you need a special telephone adaptor for your handset with Answer Machine or have a Care Alarm?

Handsets with a built in Answer Machine and Care Alarms — including BT2700 and BT4600 models may require a special adaptor with a built-in ring capacitor to help function correctly on digital lines. If you have a telephone with a built in Answer Machine or a Care Alarm we STRONGLY recommend ordering a special adaptor. However, we cannot guarantee that even with this adaptor your telephone answering machine will work correctly. If voicemail is needed, we recommend requesting the 1571 messaging service on the line itself.

If you are unsure, we recommend requesting one to avoid compatibility issues. Adaptors are available for £3.99 (including VAT) if purchased with the Home2Phone router at the same time.

Click here for our full General Data Protection Regulation (GDPR).
Simple Telecommunications Ltd collects and acts as the data controller for information submitted by you through this website. It will be shared with appropriate Simple Telecommunications Ltd staff only, and used to contact you with information on Simple Telecommunications Ltd products and services if applicable.

Check you EE mobile covrage.

To check coverage you will need to enter the coverage checker and enter the postcode location where you want the coverage information. Please leave the "Device" blank if you are looking to use our 4G router. So just put in your postcode
Optionally, you can include the information on the mobile device being used. This will allow the coverage checker to display the data availability according to the technology that is compatible with your handset (i.e. it will tell you that you can’t get 5G coverage with an iPhone 6S).

Leave this blank if you're human:

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0330 122 0000

Simple Telecoms - Phone services for the elderly

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