O2 Unlimited Calls Deal - £27.98 pm - 550GB allowance per month
Our O2 Special mobile 550GB SIM only service for the elderly option means no complicated monthly billing or long contracts. Our O2 550GB data and unlimited call plan is just a 30 days rolling contract, with 30 days notice, with no disconnection fees to pay.
Text message scams that specifically target seniors
In recent months there have been several scam texts messages that specifically target seniors, often spoofing numbers from banks and even the NHS to make themselves appear more genuine.
The criminals are preying on seniors worries about their financial information being compromised, and money stolen. However, ironically, by sending out this kind of message, this is exactly what the fraudsters hope to accomplish.
To help safeguard our customers, and in response to customers request, we no long support inbound or outbound text messages on any of our SIM call plans.
550GB Data only allowance per month
Unlimited UK Standard Calls
£27.98 per month including VAT
Just a 30 day rolling contract
Once off SIM connection cost + PP £38.98 including VAT
Bill Cap
To safeguard customers, Ofcom requires us to set a Bill Cap per month. This cap is outside the standard line rental and will cover any changes/calls or data that are outside of the call plan.
You can set the bill cap between £1 and £20 per month. Once the Bill Cap has been reached the service will automatically suspend the service until the next billing period. If you would like to lower or increase this cap, please let us know.
Estimated delivery date: 3-5 working days.
Monthly line rental is taken via DD only.
How your first bill is calculated
The invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months.) This advance payment means you'll have covered your 30 day notice period for cancellation, allowing us to terminate your SIM for you the same day you notify us should it become necessary.
If you've signed up to our service part way through a month, your first bill will also include a charge from the date the new service went live to the end of the part month. Please remember to tell the bill payer that the name of our Direct Debit will show on their bank statement as "Simple”.
Data allowance part month
A package is based on the whole billing period of any given month. However, if you connect part way through a month, you will only receive part of the data allowance (as you will only be billed part of the cost. For instance, if you connected the service on the 15th of the month, and you were on a package with a 40GB allowance, you would only be entitled to approximately 20GB for the remainder of the month.
Data usage 550GB.
Inappropriate usage would be considered as the following:
- Any usage outside normal commercial practice
- Any usage made via automated means (also see Gateway/AIT FUP)
- Any usage that damages or impairs the hosting network
- Any usage considered fraudulent, abusive, illegal or a nuisance
- Once the 550GB data limit has been hit the service will automatically suspend until the following month.This cannot be lifted.
- Data usage where users regularly tether to 12 or more devices or have used 550GB of data twice within a 6-month period
- Data roaming outside the UK is not available.
We may investigate usage to ascertain whether your usage is in line with these guidelines. In the event inappropriate usage is determined then we reserve the right to restrict services, adjust the plan or terminate the agreement based on the severity of the misuse.
Gateways/Artificially Inflated Traffic (AIT)
Simple Telecoms does not allow SIM's to be used in any equipment which enables the routing of calls or data (including, without limitation, text, or picture messages) from fixed apparatus or standard devices to mobile equipment, by establishing a mobile-to-mobile call or transmission. Nor does it allow the use of any equipment which enables the sending of bulk SMS, voice, or data services. Simple Telecoms reserves the right to suspend without notice should we believe that such equipment is being used. During suspension, the liability for any access charges or calls will rest with the customer.
